Return & Refund Policy

Last Updated: July 2026

At Kairoth, we take pride in delivering quality apparel. If your order arrives damaged or you receive an incorrect item, we’re here to make it right.

Eligibility

We accept returns and offer refunds only for:

• Items that arrive damaged.
• Incorrect items received due to our error.

We do not accept returns, exchanges, or refunds for any other reason.

Return Request

To request a return, please contact us within 30 days of the delivery date.

Please email kairothstudio@gmail.com with:

• Your order number
• A description of the issue
• Clear photos showing the damage or incorrect item

Our team will review your request and respond as soon as possible with further instructions.

Return Shipping

Customers are responsible for the cost of return shipping.

We recommend using a trackable shipping service, as Kairoth is not responsible for returned packages lost or damaged in transit.

Condition of Returned Items

To be eligible for a refund, returned items must:

• Be unworn.
• Be unwashed.
• Be in otherwise new condition, except for the reported damage or defect.
• Have all original tags and labels attached (if applicable).

Kairoth reserves the right to deny a refund if the returned item does not meet these requirements.

Refunds

Once we receive and inspect the returned item, we will notify you of the status of your refund.

If your return is approved:

• A 20% restocking fee will be deducted from your refund.
• Original shipping charges are non-refundable.
• Refunds will be issued to your original payment method.

Please allow 7–14 business days for your financial institution to process the refund after it has been issued.

Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with your order, please contact us.

Email: kairothstudio@gmail.com

Instagram: @kairothstudio

Thank you for choosing Kairoth — Built for the Moment.